Frequently Asked Questions About Dolphin Explorer Downtown
Which programs can I book?
Explorer includes 50 minutes water time with the dolphins, up to 12 people per group and one dolphin per group. Funtastic includes 40 minutes water time with the dolphins, up to 20 people per group and one dolphin per group. Royal Excellence includes 60 minutes water time with the dolphins, up to 10 people per group and two dolphins per group. General Admission gives you access to the park.
What days are the programs available?
Programs are available Monday through Sunday. Schedules are subject to availability.
How early should I arrive?
Arrive 30 minutes before your program.
Can children participate?
In Funtastic the age requirement is a minimum of 1 year old, every child less than 8 must be accompanied by an adult, and it is designed for any level of swimmers ability, from beginners to experts. Kids under 1 mts height swim FREE and must be with a paying adult as a companion. In Explorer and Royal Excellence the minimum height is 1 Mt and kids and adults must know how to swim, from an intermediate level and up.
Are pregnant guests allowed?
Pregnancy conditions are not allowed in Explorer and Royal Excellence. In Funtastic, pregnancy conditions are allowed up to 6 months.
What if I have a health condition or physical disability?
If you have any health condition or physical disability please contact our call center at +1-809-468-2000 before you make your reservation.
What kind of sunscreen should I use?
Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.