Cookie Policy

At Dolphin Explorer, we use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your preferences and actions over time, so you do not have to re-enter them each visit.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as session management, authentication, and the booking process. You cannot opt out of these cookies.

Performance and Analytics Cookies

We use analytics tools (such as Google Analytics) to collect anonymous information about how visitors use our site — pages visited, time spent, and errors encountered. This helps us improve the website experience.

Functional Cookies

These cookies remember your preferences, such as your selected language (English or Spanish), to provide a personalized experience on your next visit.

Marketing and Targeting Cookies

We may use cookies from third-party advertising platforms (such as Meta Pixel and Google Ads) to show you relevant ads and measure the effectiveness of our marketing campaigns. These cookies track your activity across websites.

3. Third-Party Cookies

Some cookies on our site are placed by third-party services we use, including:

• Google Analytics — website usage analytics
• Meta (Facebook) Pixel — advertising and conversion tracking
• Google Ads — advertising and remarketing
• PayPal / AZUL — payment processing (strictly necessary)

These third parties have their own privacy policies governing their use of cookies.

4. How to Control Cookies

You can control and manage cookies in the following ways:

• Browser settings: Most browsers allow you to refuse or delete cookies. Consult your browser's help documentation for instructions.
• Opt-out links: You may opt out of Google Analytics tracking via Google's opt-out tool, and Meta ads via your Facebook ad preferences.
• Our cookie banner: When you first visit our site, you may accept or decline non-essential cookies via our consent banner.

Please note that disabling certain cookies may affect the functionality of our website and your ability to complete bookings.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period (from a few days to up to 2 years, depending on the cookie) or until you delete them manually.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The effective date at the bottom of this page will be updated accordingly. We encourage you to review this page periodically.

7. Contact Us

If you have questions about our use of cookies, please contact us at info@dolphinexplorer.com.